- Facilitate volume growth of the Franchise, ensuring increased total volume, and increased market share.
- Provide sales and marketing administration including referral source follow-up and database management
- Develop an annual marketing needs assessment, including planning the number of continuing education (CE) classes and topics, planning the number of Lunch-and-Learns and topics, scheduling the budget, and developing action plans for centers of influence (COIs).
- Coordinate all public relations programs including sales and marketing events, CE classes, and in person networking
- Provide newsletters and e-blast coordination
- Maintain key account target list and provide research and ensure crucial deadlines are met
- Provide brand and marketing coordination, including advertisement placement, and tracking
- Maintain sales and marketing materials and supplies
- Ensure all selling activities are being completed, resulting in executed contacts, closing appointments, contact lists, and event objectives
- Ensure all potential COIs are identified and all contacts are routed with sales territories defined.
- Maintain Franchise’s web and social media sites
- Two years’ experience with sales and marketing support
- Superb customer service, administrative, and verbal and written communication skills
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Working knowledge of current business software technologies is required
- Excellent organizational skills and strong attention to detail
- Associate’s or bachelor’s degree in marketing or business or equivalent experience
- Ability to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required, typically varying between 7 a.m. and 5 p.m.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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